Legal

Privacy Policy

Your privacy matters to us. This policy explains what information we collect, how we use it, and how we protect it.

Information We Collect

We collect information when you submit one of the forms on this website.

Evaluation request

  • Name, phone number, and email address
  • Property address and gate code (if provided)
  • Pool and equipment details
  • How you heard about us, and who referred you (if provided)
  • Any notes or additional information you choose to provide

Heater Service Agreement enrollment

  • Name, email address, and phone number
  • Service address and preferred service window
  • Any notes you choose to provide
  • Your acceptance of the agreement terms

Commercial heater evaluation

  • Property name
  • Your name and role
  • Phone number, email address, and city
  • Any notes you choose to provide

Form submissions are sent to our internal client management system and are used only to respond to you and provide service.

How you found us. When you submit a form, we also record which page or campaign led you to submit it, such as the page you first landed on and the website that referred you.

We may also collect standard website usage data through standard web server logs, such as pages visited, browser type, and referring website.

How We Use Your Information

We use the information you provide to:

  • Respond to your evaluation request, heater service enrollment, or commercial inquiry
  • Schedule and conduct your property evaluation or service
  • Communicate with you about our services
  • Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

How We Protect Your Information

We take reasonable precautions to protect your personal information. Our website uses HTTPS encryption for all data transmission. Form submissions are transmitted securely to our internal systems. Access to client information is limited to team members who need it to provide our services. We remove location data from photos we publish.

Website Analytics

We use Google Analytics to understand how visitors use our website. It uses cookies and similar technologies to collect information such as the pages you visit, how long you stay, the device and browser you use, your approximate location (city level), and how you arrived at our site. We also record when someone taps our phone number or email address or submits a form, so we can see which pages help people reach us. We do not use this information for advertising. You can opt out of Google Analytics with Google's browser add-on.

Third-Party Services

Our website uses Google Fonts for typography and Google Maps for address autocomplete on our evaluation form. These services may collect anonymous usage data according to their own privacy policies. We also use Google Business Profile for reviews, and Google's Preferred Sources button, which lets visitors follow us on Google. We do not use tracking cookies for advertising purposes.

Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us directly. We will respond to your request within a reasonable timeframe.

Contact Us

If you have questions about this privacy policy or how we handle your information, contact us:

Last updated: October 2026