Mesa is home. BIG Family Pools was founded in Mesa and operates out of Mesa. This is our community. When we service a pool in Mesa, we are taking care of a neighbor's property, and we approach it with exactly that level of accountability.
Our shop is at 557 E Juanita Ave in Mesa. Our owner, Dean Ouellette, has lived and worked in the East Valley since 2011. When you call our office, you reach someone who knows your neighborhood and knows the water conditions in this area.
Mesa's pool market ranges from aging plaster pools in established neighborhoods to newer high-end builds near the Superstition Mountains. We service both and know what each requires. Local knowledge is not a marketing claim for us. It is built into how we schedule every visit.
If you want a company that treats your pool the way it would treat its own, this is it.
We service pools throughout Mesa including Red Mountain, Las Sendas, Eastmark, Dobson Ranch, Leisure World, and the established neighborhoods in central and east Mesa. We schedule around tight geography so Route Managers are never rushed and every pool gets the time it deserves.
Being based in Mesa means we are close when something comes up. Response commitments are in writing for every program, down to a 4-hour callback on Estate. No outsourced repair crews.
Weekly pool service. Every Mesa pool we manage gets a dedicated Route Manager, LSI-based water chemistry, and an equipment inspection and digital service report on every visit. See what weekly pool service in Mesa includes.
Pool repair. Pumps, filters, heaters, salt cells, lighting, and automation, diagnosed and repaired by our in-house Repair Manager. More on pool repair in Mesa.
Heater care. If your pool runs a Pentair ETI 400 heater, our heater service agreement covers a full annual service with documented readings.
Programs and pricing. Standards and Stewardship each put a response commitment in writing, and Estate is offered by invitation. See all three on Programs & Pricing.
We also serve nearby Gilbert, Tempe, Chandler, and Queen Creek.
BIG Family Pools
557 E Juanita Ave, Mesa, AZ 85204
"Mike C caught a wiring issue that would have burned out my pump motor. He fixed it on the spot and saved me thousands. That is the kind of thing you do not get from a company that is just trying to get through the day."
Rob R. · Mesa Homeowner
Every new client relationship begins with a property visit. We assess your pool, your equipment, and your water chemistry before any service begins.
Request an Evaluation