At BIG Family Pools, we don’t just repair pools — we protect your investment and restore peace of mind. As a family-owned, fully insured business rooted in integrity, we bring elite-level expertise, advanced diagnostics, and professional-grade repairs to every backyard and commercial property we serve.
We’re not the “good enough” guys. We’re the team you call when you want it done right the first time — with transparency, precision, and respect for your time.
Why Choose BIG Family Pools?
✔ Same-Day Emergency Repairs (Subject to Availability)
✔ Factory-Trained, Chemistry-Certified Technicians
✔ Warrantied Repairs Backed by Manufacturer Partnerships
✔ Financing Options for Major Equipment Installs
✔ 5-Star Rated by Discerning Homeowners and Commercial Clients
✔ Specializing in Complex Systems, Chemical Automation, and In-Floor Cleaners
Your pool should work perfectly — so you can enjoy it fully. Let’s make it happen.
In-floor systems are designed to be the most efficient, low-profile way to keep your pool clean without the hassle of dragging hoses, emptying robot baskets, or storing bulky cleaners. With properly designed zones, rotating heads, and enough pressure, an in-floor system cleans from the bottom up and helps circulate water and chemicals throughout the pool.
But here’s the key: in-floor systems only work well if they’re properly maintained.
When heads stop rotating, valves get stuck, or water pressure drops, the system becomes ineffective — and most pool companies either don’t know how to fix them or try to talk homeowners into abandoning them. That’s not our style.
Our technicians are trained to diagnose issues that others overlook, including:
We can also upgrade your heads, optimize flow, or retrofit outdated zones to improve coverage — breathing new life into a system you’ve already invested in.
Posted on Cally SmithTrustindex verifies that the original source of the review is Google. Dean and his guys are the absolute best! You won't find better. He is on top of our pool all the time and always there when we need him. You won't be disappointed!Posted on S DasTrustindex verifies that the original source of the review is Google. This is the best pool company in the Valley, and honestly, it’s not even close. Use Dean and team for my portfolio and will continue to do so as I expand it. My pools are always in pristine shape, and this team is extremely responsive/fast. Also, all customers were given some amazing bacon last Christmas! 😊 This is a team that cares. Thank you. Thank you. Thank you.Posted on Joshua NaglerTrustindex verifies that the original source of the review is Google. I highly recommend Dean and his company if you care about outstanding knowledge and service. I called on Dean to help me diagnose a persistent problem that seemed to be out of the ability or interest of my regular maintenance company.Posted on Robert Santa MariaTrustindex verifies that the original source of the review is Google. One phone call - seems he was hear quick !! Looked at pump knew what failure needed looked at he was out of here within 8 minutes - and that’s what good service is every time. We are retired people and feel very comfortable with Dean fast n reliable - thank you Big Family PoolsPosted on Dawn AlexanderTrustindex verifies that the original source of the review is Google. Big Family Pools is outstanding! They are very quick to respond, knowledgeable, and friendly. Highly recommend!!Posted on Heather ClarkTrustindex verifies that the original source of the review is Google. Dean is such a pleasure to work with. He responds quickly to my concerns and has a valuable knowledge about any pool problems that I run into. He has a positive attitude and is willing to put in the work to ensure all of my concerns are addressed before he considers his job done. I would highly recommend him to anyone for their pool needs.Posted on Janet RodriguezTrustindex verifies that the original source of the review is Google. Great Service from beginning to end. I will definitely be using them again.Posted on Chris RTrustindex verifies that the original source of the review is Google. Best pool company with the best quality. I used to go with a cheaper pool guy but, also received cheaper quality and service. I highly recommend Dean and his team at Big Family Pools. Thank you!!Posted on Chuck Reynolds (RynoRanger)Trustindex verifies that the original source of the review is Google. Dean with BFP came in CLUTCH! We inherited a green swamp and was attempting to do most of the work myself with some subcontractors here and there; far too many unreliable pool guys. I got in touch with Dean and he came over the next day to assess the project. He gave us a few options with no pressure, of which we opted to do some of the work he mentioned ourselves. After more hidden gremlins surfaced after replacing some things, we decided to take his better option; replace it all. Big Family Pools came in and brought our pool up to modern times for, honestly, a very affordable price; much lower than we had anticipated and with a smile and a long day - we had a brand new pump and filter and all the plumbing and in-floor popups replaced and functional... and as you can see - CRYSTAL CLEAR water with less noise, less problems the old system gave us, and with much more modern accoutrements we never thought we could afford. We couldn't be happier with the outcome and Dean and Big Family Pools. 100% I would recommend them to anybody. A breathe of fresh air...and crystal clear water to boot.
Whether your pool was built with A&A, Caretaker, or one of the newer systems like PUL, we have the experience to service it, fix it, and keep it running long-term. We don’t just get it working — we get it working right, and we keep it that way with regular maintenance and system checks.
Because when an in-floor system works like it should, you’ll wonder how you ever lived without it.
And when it doesn’t? That’s what we’re here for.
In-floor system not doing its job? Call the pros who understand it from the inside out.