At BIG Family Pools, we don’t just clean filters — we protect your pool’s clarity, chemistry, and long-term health with precision service and professional care.
Your filter is the frontline of your water quality. If it’s neglected, undersized, or not functioning correctly, everything downstream suffers. That’s why our filter services go beyond the basics. We inspect, clean, repair, and replace filters with an eye for both performance and presentation — making sure your system runs efficiently and looks like it was installed by someone who cares.
From DE and cartridge filters to sand filter replacements, we use only high-quality components and clean installation practices — no shortcuts, no mess, and no excuses.
What We Service:
Cartridge, DE, and Sand Filter Installations
Full System Filter Cleaning & Internal Inspections
Media Replacement (Cartridges, Grids, and Sand)
Pressure Issues & Flow Diagnostics
Plumbing Adjustments for Maximum Efficiency
Filter Sizing for Custom Pool Volumes & Usage
Professional results. Cleaner water. Less hassle.
We’ll help you extend the life of your equipment, reduce strain on your pump, and enjoy a noticeably cleaner pool — season after season.
This isn’t 2015 anymore — cartridge filter technology has come a long way. Today’s systems offer dramatically improved flow, finer filtration, and easier maintenance than older models. Larger surface areas, smarter internal layouts, and upgraded materials mean better water quality with less strain on your pump.
If you’re still running an outdated filter, you’re missing out on cleaner water and lower energy costs.
Ask us about the latest advancements in cartridge filter design and how an upgrade could improve the performance of your entire system.
The typical national standard of cleaning filter cartridges every six months might work in mild climates — but it doesn’t cut it here in Arizona. With our high dust levels, intense sun, and elevated phosphate content, your filtration system faces far more stress than average. Stretching cleanings to six months often leads to clogged cartridges, reduced circulation, and pressure that forces your pump to work overtime.
At BIG Family Pools, we recommend cleaning your cartridges every 3 to 4 months. Not only does this extend the life of your equipment, but it also ensures consistent flow through the entire system — especially critical if you rely on in-floor cleaning systems or advanced automation. When flow is restricted, cleaning heads don’t pop up properly, and water can’t circulate effectively. That leads to cloudy water, poor skimming, and inefficient chemical distribution.
And let’s be honest — cleaning a cartridge twice a year might be common, but it’s not professional. Good enough isn’t good enough when it comes to keeping your pool in peak condition. Clean filters mean clean water, efficient equipment, and fewer surprises.
Cally Smith2025-04-25Trustindex verifies that the original source of the review is Google. Dean and his guys are the absolute best! You won't find better. He is on top of our pool all the time and always there when we need him. You won't be disappointed! S Das2025-03-07Trustindex verifies that the original source of the review is Google. This is the best pool company in the Valley, and honestly, it’s not even close. Use Dean and team for my portfolio and will continue to do so as I expand it. My pools are always in pristine shape, and this team is extremely responsive/fast. Also, all customers were given some amazing bacon last Christmas! 😊 This is a team that cares. Thank you. Thank you. Thank you. Joshua Nagler2025-02-03Trustindex verifies that the original source of the review is Google. I highly recommend Dean and his company if you care about outstanding knowledge and service. I called on Dean to help me diagnose a persistent problem that seemed to be out of the ability or interest of my regular maintenance company. Robert Santa Maria2024-10-25Trustindex verifies that the original source of the review is Google. One phone call - seems he was hear quick !! Looked at pump knew what failure needed looked at he was out of here within 8 minutes - and that’s what good service is every time. We are retired people and feel very comfortable with Dean fast n reliable - thank you Big Family Pools Dawn Alexander2024-09-26Trustindex verifies that the original source of the review is Google. Big Family Pools is outstanding! They are very quick to respond, knowledgeable, and friendly. Highly recommend!! Heather Clark2024-06-30Trustindex verifies that the original source of the review is Google. Dean is such a pleasure to work with. He responds quickly to my concerns and has a valuable knowledge about any pool problems that I run into. He has a positive attitude and is willing to put in the work to ensure all of my concerns are addressed before he considers his job done. I would highly recommend him to anyone for their pool needs. Janet Rodriguez2024-05-31Trustindex verifies that the original source of the review is Google. Great Service from beginning to end. I will definitely be using them again. Chris R2024-05-31Trustindex verifies that the original source of the review is Google. Best pool company with the best quality. I used to go with a cheaper pool guy but, also received cheaper quality and service. I highly recommend Dean and his team at Big Family Pools. Thank you!! Chuck Reynolds (RynoRanger)2023-12-13Trustindex verifies that the original source of the review is Google. Dean with BFP came in CLUTCH! We inherited a green swamp and was attempting to do most of the work myself with some subcontractors here and there; far too many unreliable pool guys. I got in touch with Dean and he came over the next day to assess the project. He gave us a few options with no pressure, of which we opted to do some of the work he mentioned ourselves. After more hidden gremlins surfaced after replacing some things, we decided to take his better option; replace it all. Big Family Pools came in and brought our pool up to modern times for, honestly, a very affordable price; much lower than we had anticipated and with a smile and a long day - we had a brand new pump and filter and all the plumbing and in-floor popups replaced and functional... and as you can see - CRYSTAL CLEAR water with less noise, less problems the old system gave us, and with much more modern accoutrements we never thought we could afford. We couldn't be happier with the outcome and Dean and Big Family Pools. 100% I would recommend them to anybody. A breathe of fresh air...and crystal clear water to boot.
On a brand-new pool system, it’s not unusual for cartridge filters to wear out within two years — especially here in Arizona. The startup dust, heat, and harsh startup chemistry can put a lot of strain on those elements early on. Even in more stable conditions, filter cartridges don’t last forever. If you’re getting close to three years, it’s probably time to replace them.
At BIG Family Pools, we recommend replacing your filter cartridges every 3 years to keep your circulation strong, your in-floor system or vacuum functioning properly, and your equipment protected. Just because the filter is “still holding pressure” doesn’t mean it’s working at peak performance — and good enough isn’t good enough when it comes to protecting a system that costs thousands to replace.
But just as important as when you replace is what you replace them with. Skip the cheap, low-quality cartridges from Amazon. They’re often made overseas with inferior materials that clog quickly, clean poorly, and restrict water flow — leading to higher pressure, reduced system performance, and more frequent cleanings.
Our current go-to is OnCore filters. They’re made in the USA, built with high-quality materials, easy to clean, and priced fairly for the performance they deliver. We’ve tested a lot — and these stand out.
Better filters mean better water, better flow, and fewer headaches. Ask us about upgrading your cartridges during your next service.